Last updated: November 15, 2026

30-Day Money-Back Guarantee

At Always Cherished Co, we want you to feel confident and satisfied with every purchase. That's why we offer a 30-day money-back guarantee.

You have 30 days from the date your order is delivered to request a return.

How to Start a Return

To initiate a return:

1. Email us at:

   📧 alwayscherishedco@gmail.com

2. Include your order number (found in your confirmation email).

3. Wait for return approval from our customer support team.

Once your return is approved, we will provide:

• The return address

• Detailed return instructions

Important: Items sent back without prior approval will not be accepted, except where applicable law provides otherwise.

Return Conditions

To qualify for a return under our 30-day money-back guarantee:

• Items must be unused and unworn

• Items must be in their original condition and packaging

• Items must be returned to our designated return facility

• Customers are responsible for return shipping costs, unless otherwise required by law

We reserve the right to refuse returns that do not meet these conditions, subject to applicable consumer protection laws.

Damaged or Incorrect Items

Please inspect your order upon delivery.

If your item arrives damaged, defective, or incorrect, contact us as soon as possible at:

📧 alwayscherishedco@gmail.com

Include your order number and, if possible, photos of the issue.

We will review your request and work to resolve the issue promptly.

Exchanges

We do not offer direct exchanges.

If you would like a different item:

• Request a return for your original order

• Once your return is approved, place a new order for the desired item

This helps ensure the fastest processing time.

Refunds

Once your returned item is received and inspected:

• Approved refunds are typically processed within 2–4 business days

• You will receive a confirmation email once your refund has been processed

• Funds typically appear in your original payment method within 3–5 business days

Please note that your bank or payment provider may require additional processing time.

If 15 business days have passed since your refund was approved and you have not received your funds, please contact us.

Any statutory refund deadlines that apply to your purchase will be honored.

Order Cancellations

• Cancellation requests must be made within 24 hours of placing your order

• After 24 hours, orders may already be processing and may no longer be eligible for cancellation before shipment

• If your order has already been shipped, please wait for delivery and follow our return process

These cancellation conditions do not limit any cancellation or withdrawal rights provided by applicable law.

Contact Us

For any questions regarding returns, refunds, or order cancellations, please contact us:

Always Cherished Co

📧 Email: alwayscherishedco@gmail.com

We're always happy to help and want to ensure you have a positive shopping experience with Always Cherished Co.